Telesales Executive

Job Highlights

Job Description

Key Responsibilities:
• Engage with distributors and retailers to understand their financing needs and explain
relevant lending products.
• Provide pre-sales support by handling product inquiries, eligibility checks, and
documentation assistance for supply chain finance loans.
• Work closely with the Operations and Credit teams to ensure the timely processing of
applications and address customer queries related to approval, documentation, and
disbursal.
• Deliver post-sales onboarding, ensuring customers are well-versed with repayment
schedules, usage processes, and loan management through the Pice platform.
• Follow up with leads and assist in nurturing them through the conversion funnel, helping
drive product adoption.
• Escalate unresolved issues appropriately while maintaining ownership of the customer
relationship.
• Stay informed on lending.

Requirements:
• Prior experience in B2B sales, inside sales, or loan processing ideally in fintech or financial
services.
• Strong communication skills in Hindi and English; knowledge of other Indian languages is a
plus.
• Ability to manage multiple customer interactions in a fast-paced environment.
• An understanding of retail and distribution of finance or prior exposure to SME lending is
preferred.
• Tech-savvy with the ability to work on CRM tools, Google Sheets, and digital loan processing
systems.
Why Join Pice®?
• Be part of a high impact fintech startup shaping SME payments and credit
• Gain early exposure to end-to-end sales, fintech CX, and financial products
• Work in a culture that values ownership, empathy, and continuous improvement
• Build a strong foundation for a long-term career in B2C/B2B Sales & Fintech Ops

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