Collection Executive
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Job Description
Job Summary
The Collection Agent is responsible for collecting outstanding payments from customers, following up on overdue accounts, and maintaining proper records. The role requires regular customer interaction, timely follow-ups, and adherence to company policies and ethical collection practices.
Job Responsibilities
Follow up with customers for pending payments through calls and visits
Collect dues as per assigned targets and schedules
Maintain accurate records of collections and customer interactions
Explain payment details and resolve basic customer queries
Update collection status in systems on a daily basis
Coordinate with internal teams for account updates and closures
Follow company collection policies and legal guidelines
Ensure professional and ethical behavior during collections
Job requirements
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