Customer Support Executive

Job Highlights

Job Description

We are looking for energetic and customer-focused individuals for our International Voice Process. The candidate will be responsible for handling inbound/outbound calls from international customers, resolving queries, and ensuring high customer satisfaction.

🔹 Key Responsibilities

Handle inbound and/or outbound calls from international customers

Provide accurate information about products/services

Resolve customer queries and complaints effectively

Maintain high levels of customer satisfaction

Follow company guidelines and quality standards

Achieve daily and monthly performance targets

Update customer information in the system accurately

Escalate complex issues to the concerned department when required

🔹 Requirements

Graduate / Undergraduate (as per company requirement)

Excellent English communication skills (verbal & listening)

Comfortable with night shifts (US/UK/AUS process)

Basic computer knowledge

Ability to handle pressure and multitask

Freshers & experienced candidates can apply

🔹 Skills Required

Strong verbal communication

Active listening skills

Problem-solving ability

Customer handling skills

Patience and empathy

Time management

Job requirements

Other Details

About Company