Customer Support Executive

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Job Description

We're Hiring!
We are seeking a motivated and persuasive Telecaller to join our dynamic team. As the voice of our company, you'll play a crucial role in connecting with customers, promoting our products/services, and driving business growth. If you have excellent communication skills, a passion for customer interaction, and enjoy a results-driven environment, we want to hear from you! : Key Responsibilities:
Make outbound calls to potential and existing customers to generate leads and promote products/services.
Handle inbound calls, addressing customer inquiries and providing information.
Explain product features, benefits, and pricing to prospective clients.
Achieve daily/weekly call targets and sales goals.
Maintain accurate customer records and update the database using CRM software.
Follow up on leads to convert prospects into customers.
Resolve customer complaints and concerns in a professional manner.
Stay informed about product updates, market trends, and competitor activities.

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