Operations Executive
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Job Description
(B) Operations Role Requirement: --------------------------------------------------------------------
1. Synthesis Diverse Information, Understand Itineraries, Trip Plans, and preparea schedule of
Activities
2. Regular Updating of schedules and the Activity Chart.
3. Follow up with Hotels / Cab Agencies etc to Ensure Timely Deliveries (Reconfirming Hotel
Bookings, Pick up Timings etc)
4. Friendly Follow up With Guests for Payments
5. Update The Guests Regarding the Trip Activities and Plans
6. Coordinate With Hotels / Vendors for B2B Rates (Negotiate), Bookings
7. Maintain/Update Records of Payments (Guests, Vendors, External).
8. Follow Up with Vendors for Invoices, Refunds and Reconciling the Records.
9. Maintain The Database of Vendors / Rates etc.
This is a Role That Requires Commitment and Engagement. The Timings Would Depend on
Various Trips Happening at One Point of Time and Hence The Operations Executive will have
To Available Based on Trip/ Customer Requirements.
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