Telesales Executive
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Job Description
We are looking for a persuasive and customer-focused Telesales Executive to join our team. The role involves contacting potential and existing customers over the phone, explaining products/services, addressing queries, and closing sales. The ideal candidate should have strong communication skills, the ability to handle objections, and a results-driven approach.
Make outbound calls to potential and existing customers.
Explain company products/services clearly and convincingly.
Understand customer needs and suggest suitable products or offers.
Handle objections, provide solutions, and close sales.
Maintain customer databases and update records in CRM/software.
Follow up on leads and inquiries to maximize conversions.
Meet daily/weekly/monthly sales targets and KPIs.
Provide excellent customer service to ensure repeat business.
Share customer feedback with the team to improve services.
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