Customer Support Executive

Job Highlights

Job Description

We are looking for a Customer Relationship Executive with fluent English communication skills who can confidently handle clients, maintain strong relationships, and ensure smooth customer interactions across calls, emails, and chats.

This role is communication-heavy. If English isn’t your strength, this job is not for you.

Key Responsibilities

Handle inbound & outbound customer calls professionally

Communicate clearly and confidently in fluent spoken and written English

Understand customer requirements and provide accurate information

Resolve customer queries, complaints, and follow-ups effectively

Maintain proper records of customer interactions in CRM

Coordinate with internal teams to ensure customer satisfaction

Build long-term customer relationships through proactive communication

Meet daily/weekly performance and quality targets

Required Skills & Qualifications

Excellent English communication (mandatory – spoken & written)

Graduation in any discipline (preferred, not compulsory)

Strong listening, problem-solving, and interpersonal skills

Basic computer knowledge (MS Excel, Email, CRM tools)

Ability to handle pressure and manage multiple tasks

Professional attitude with customer-first mindset

Job requirements

Other Details

About Company