Job Description

Key Responsibilities: Make outbound calls to potential customers and explain products/services. Handle incoming calls and resolve customer queries in a timely and professional manner. Maintain a record of calls and update customer information in the database. Follow up on leads and generate sales or appointments. Meet daily/weekly/monthly targets as assigned by the team leader. Maintain a polite and professional tone during all interactions. Key Requirements: Minimum 12th pass or graduate in any stream. Excellent communication skills in [English / Hindi / Regional Language]. Basic computer knowledge Ability to work under pressure and meet targets. Prior experience in telecalling, customer service, or telesales is an advantage.